Due to new regulations and significant border issues, we have paused all shipments to our U.S. customers effective immediately. As soon as we are able to resume deliveries to the U.S., we will notify you right away. We appreciate your understanding and patience. If you have questions, please contact our support team at hello@zavida.com.
While grind size depends on your coffee maker, the brewing ratio is the same: for each cup of cold, fresh water (measured using the coffee pot), add one tablespoon of ground coffee to the filter. One cup of water, one scoop of ground coffee.
Yes. However, we recommend regular, non-flavoured coffees for use in espresso machines to avoid flavour transfer. Darker roast beans can be more oily, so we suggest light or medium roasts for espresso machines.
All Zavida coffee contains 100% Arabica coffee. Our flavoured coffees use a blend of natural and artificial flavourings with no allergens or calories. Our Organic line contains 100% Rainforest Alliance Certified™ and USDA/Canadian Organic certified beans.
Yes. Caffeine content varies by variety, roast, and brewing. We use only high-quality Arabica beans, which have less caffeine than Robusta. Darker roasts typically have slightly lower caffeine, though the difference is minimal. Hotter water and finer grinds extract more caffeine. Zavida coffee brewed at 56 g (2 oz) per pot yields ~79 mg of caffeine per 8 oz cup on average.
All Zavida coffee is gluten-free. Our 100% Arabica coffees and all flavourings used in our flavoured coffees contain no genetically modified ingredients (GMOs) and will soon be officially non-GMO certified.
No. There are no allergens—including nut products—in any of our regular or flavoured coffees.
Yes. Our facility is certified Kosher by the Kashruth Council of Canada. All our fresh roasted coffees are certified Kosher and feature the COR 444 symbol.
We work to keep pricing fair while delivering premium, freshly roasted coffee. Factors such as green coffee supply, international tariffs, and shipping costs can fluctuate. We monitor these closely to minimize impact while maintaining exceptional quality and responsible sourcing.
For under 1 week: use an airtight container in a cool, dark place. For over 1 week: use an airtight container or bag and store in the freezer. We don’t recommend refreezing coffee.
No. We freshly roast 100% Arabica coffee and package it immediately to maintain freshness.
Choose our All-Purpose Grind when adding to cart—verified by R&D for Keurig My K-Cup, Solofill, and Ekobrew reusable cups. If grinding whole beans, use an all-purpose/drip grind (similar to table salt). For more details, see our blog post “Coffee Grind Types Explained.”
Organic coffee supports biodiversity and is grown without non-organic synthetic pesticides, herbicides, or chemical fertilizers. It emphasizes renewable resources and ecological stewardship of soil and water.
Yes—recyclable in select locations. Check with your local facility. Steps: Peel (let cup cool, remove lid), Empty (compost grounds; filter may remain), Recycle (place empty cup in your recycling bin).
Coffee does not “expire,” but it has a “Best Before” date for peak flavour and aroma. Our 2 lb, 12 oz, and single-serve cups display this date on the bottom. Oxygen, light, and heat degrade freshness; store coffee in airtight containers away from heat and sunlight.
Our decaf coffee is 99.9% caffeine-free. Learn more at swisswater.com.
We source decaf using the Swiss Water® Process—100% chemical-free using water, temperature, and time. Details: swisswater.com.
Decaffeination generally reduces acid reflux reactions. We use only Swiss Water® Process coffee. More: Swiss Water® process.
Most coffees (excluding limited editions) are available on subscription. Add products to cart, choose your frequency, and your order ships on your selected date. Free shipping thresholds apply when active: over $49 in Canada and $69 in the U.S. (U.S. shipping currently paused; see above). Choose the correct grind (whole bean or all-purpose).
Subscriptions receive 15% off regular price. Free shipping applies when thresholds are met (Canada $49; U.S. $69 when U.S. shipping resumes). Manual discount codes and promotions can’t be stacked on subscriptions.
Choose deliveries every 1–4 months. Your first order ships immediately; that date becomes your default for future shipments. To change dates, log in to your Zavida account > My Subscriptions. You can pause anytime before the next order processes.
Email hello@zavida.com or use the blue support chat widget at the bottom-right of our website.
We accept all major credit cards and payments via Shop Pay, Google Pay, and PayPal.
If you see an authorization error, clear cache and verify whether your card is accepted directly or via PayPal, confirm your billing address matches, re-enter your CVV, and ensure the card is valid. After three failed attempts, email info@zavida.com or contact your financial institution.
Yes. For security reasons, only one coupon can be redeemed per transaction (no stacking).
No. The product page price does not dynamically change by quantity. The cart subtotal will reflect any applicable bulk discounts.
Prices and promotions are limited-time and subject to change. We’re unable to reimburse previous purchases.
If your order status shows Awaiting Fulfillment, we may be able to cancel or modify it—email us immediately with your order number. Customer care hours: Mon–Fri, 7:30 am–4:00 pm (ET). Once an order is Awaiting Shipment, no changes can be made. Your order history is in My Account > Order History.
We ship within Canada (via Canada Post) and—when active—the U.S. (via UPS) to physical street addresses. We do not ship to RR or PO Boxes, nor to Hawaii, Alaska, or Puerto Rico (U.S.), or the Yukon, Northwest Territories, and Nunavut (Canada). International delivery is not offered at this time. Note: U.S. shipping is currently paused (see above).
Everyday free shipping on orders over $49 in Canada and $69 in the U.S. (U.S. threshold applies when U.S. shipping resumes). Exclusions: AK, HI, PR, Yukon, NWT, Nunavut, RR and PO Box addresses, and other address restrictions may apply. Free shipping applies after discounts. Orders below minimum: flat $10 in Canada; U.S. rates shown at checkout when U.S. shipping resumes.
Clear your cache and try again. Select your country and enter your zip/postal code first, then complete the rest of your address.
Orders typically process in 1–2 business days.
• Canada: approx. 2–5 business days in transit
• United States: approx. 5–7 business days in transit (when U.S. shipping resumes)
Zavida is 100% Carbon Neutral Certified through our partner Trees for the Future. We assess emissions across energy, fuel, transport, and more, then plant enough trees to fully offset our annual footprint.
Rainforest Alliance Certified™ coffee is grown on farms that protect forests, conserve rivers, soils, and wildlife, and ensure workers receive fair wages and access to essential services. Learn more at rainforest-alliance.org.
Our coffee bags carry recycling code #7; acceptance varies by municipality—check with your local authority. We are working toward fully biodegradable/recyclable solutions without compromising freshness. Meanwhile, we prioritize impact through organic and Rainforest Alliance sourcing (30%+ organic, 70%+ Rainforest Alliance), 100% recycled/recyclable corrugated shipping cartons, and global tree planting via Trees for the Future.
Click Forgot Your Password? under Sign In and enter your login email to receive a reset link within ~15 minutes. Check junk/spam if you don’t see it. Still need help? Email hello@zavida.com.
As of June 15, 2018, warnings are not required for coffee under Proposition 65. Based on extensive scientific evidence, drinking coffee has not been shown to increase cancer risk and may reduce the risk of some cancers. Learn more at California OEHHA.
Send us a message and we’ll get back to you as soon as possible—your question might end up on this page! Still need help? Call us at (905) 738-0103 or Toll Free U.S./Canada (800) 667-0192, or email hello@zavida.com.
